Terms of Service

Agreement to Terms

By accessing or using the Bluestor Network Services website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

Services Description

Bluestor Network Services provides managed IT services, co-managed IT support, cybersecurity services, cloud solutions, backup and disaster recovery, and IT consulting services to businesses. Specific service terms are outlined in individual service agreements.

Use of Website

You agree to use our website only for lawful purposes. You may not:

• Use the website in any way that violates applicable laws
• Attempt to gain unauthorized access to any part of the website
• Interfere with the proper functioning of the website
• Use automated systems to access the website without permission
• Transmit any viruses, malware, or harmful code

Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Bluestor Network Services or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.

Service Agreements

IT services are provided under separate Master Service Agreements (MSAs) and Statements of Work (SOWs). These agreements will specify:

• Scope of services
• Service level agreements (SLAs)
• Pricing and payment terms
• Term and termination provisions
• Liability limitations

Confidentiality

We understand the sensitive nature of IT services and commit to maintaining the confidentiality of your business information. Specific confidentiality obligations are detailed in our service agreements.

Disclaimer of Warranties

The website and its content are provided "as is" without warranties of any kind, either express or implied. We do not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components.

Limitation of Liability

To the fullest extent permitted by law, Bluestor Network Services shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the website or services. Our total liability shall not exceed the amounts paid by you for services in the twelve months preceding the claim.

Indemnification

You agree to indemnify and hold harmless Bluestor Network Services, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the website or violation of these terms.

Third-Party Services

Our services may involve third-party software, hardware, or services. We are not responsible for third-party products, and their use is subject to their respective terms and conditions.

Data Protection

Our handling of your data is governed by our Privacy Policy. For managed IT clients, additional data protection terms are specified in service agreements, including compliance with applicable regulations (HIPAA, PCI, etc.).

Termination

We reserve the right to terminate or suspend access to our website at our sole discretion, without notice, for conduct that we believe violates these terms or is harmful to other users or us.

Governing Law

These terms shall be governed by and construed in accordance with the laws of the State of Georgia, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of Fulton County, Georgia.

Changes to Terms

We may modify these terms at any time. Changes will be effective upon posting to the website. Your continued use of the website after changes constitutes acceptance of the modified terms.

Contact Information

For questions about these Terms of Service, please contact us at:

Bluestor Network Services 3755 Marconi Drive, Suite 104 Alpharetta, GA 30005 Email: info@bluestor.com Phone: (404) 843-2583